Queen Elizabeth Hospital AED Faces Surge in Patient Numbers Due to Influenza and Trauma Cases: Medical Team Working Diligently, Encourages Use of Patient Advice Resource

February 22, 2025
Queen Elizabeth Hospital's Accident and Emergency Department faces a surge in patients due to influenza, CNCDs, and trauma cases. Patients urged to contact PALS for guidance or visit Winston Scott Polyclinic.
The Accident and Emergency Department (AED) is currently experiencing another significant surge in patient numbers, according to a statement from the Queen Elizabeth Hospital (QEH).
According to the hospital, this increase is mainly due to a rise in cases related to influenza, uncontrolled non-communicable diseases (CNCDs), and trauma cases, which include patients with gunshot or stabbing injuries and others who were involved in motor-vehicle accidents.
The QEH says its AED medical team is working diligently to manage this surge.
The hospital is encouraging patients to contact the Patient Advice and Liaison Service (PALS/Help Desk) at 536-4800 (available via regular or WhatsApp calls) between 7 a.m. and 12 midnight for an initial assessment and guidance on their next steps for treatment.
Additionally, patients are advised to visit the 24-hour clinic at the Winston Scott Polyclinic (Jemmotts Lane, St. Michael) or consult their private physician.
Life-threatening conditions will continue to be treated immediately under the AED’s Triage System, the QEH says. However, patients with less urgent concerns may experience longer wait times. (PR)